Privacy Policy

At TrueCore Lab LLC., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://truecorelab.com or place an order through our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and shipping updates
• Respond to inquiries
• Improve our website and customer experience
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

We do not sell your personal information to third parties.

Payment Information

Payments are processed through secure payment systems available during checkout.

For your security, TrueCore Lab LLC. does not store your complete payment card information on its own servers.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website performance
• Enhance your browsing experience

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Information Sharing

We may share limited information only when necessary to operate our business, including with:

• Payment processing providers
• Shipping and delivery carriers
• Website hosting and technical service providers
• Government or legal authorities when required by applicable law

We do not share personal information for marketing purposes without your consent.

Data Security

We implement reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we continuously work to maintain appropriate safeguards for customer information.

Data Retention

We retain personal information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Maintain business records
• Comply with legal, accounting, and regulatory requirements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of eligible personal data
• Request information about how your data is processed
• Opt out of certain communications

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected unintentionally, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.